FAQ
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What happens in the free consult?
It's a free, no-obligation call, sixty minutes as standard. If you're still unsure which service suits you, we'll take ninety. We'll talk about your wedding, what you need and which service fits, and you choose your service when you book.
How do I book?
Choose a time for a free consult using any Book a free consult button on this site. After the call, a deposit secures your date.
What's the difference between Day-of Coordination, Partial Planning, and Full Planning?
DOC covers execution — we run your day so you can enjoy it. Partial Planning picks up where your own planning leaves off, finishing the details and running the day. Full Planning handles everything, from your very first idea through to the last dance.
How far in advance should I book?
Day-of Coordination starts 4 weeks out, Partial Planning 6 months out, and Full Planning 9–18 months out — but earlier is always better, except for founding-rate spots, which are capacity-based rather than deadline-based.
What areas do you service?
NSW only for now — no interstate weddings at this stage.
Why should I book someone new to offering planning/DOC as a standalone service?
I'm offering DOC and Partial Planning as standalone services for the first time — but I'm not new to weddings. Working weddings, I kept finding myself stepping into an unofficial coordination role — running timelines, managing vendors, keeping the day on track. I'm also planning my own wedding right now, so I know the process from the couple's side too. Because I'm building this part of the business, I'm currently taking a limited number of founding clients — which means more of my time and attention on fewer weddings.
Can services be combined or customised?
Yes — every couple's needs are different, so combined or hybrid scopes are discussed and built around what you actually want.
Can I call or text instead of booking online?
Yes. You can call or text 0479123607, or email admin@thekeptaisle.com.au. I read every message myself and reply personally.
How much do your services cost?
Day-of Coordination is from $1,000 for 8 hours, plus travel. Partial Planning is from $2,800, plus travel. Full Wedding Planning is from $6,500. Final pricing is confirmed in your personalised quote.
What is the founding rate?
I'm offering Day-of Coordination and Partial Planning as standalone services for the first time, so I'm taking a limited number of founding clients at a founding rate. Spots are capacity-based, not deadline-based.
Do you charge travel fees?
Yes, based on your location — this is quoted individually for your specific venue.
What's your payment structure?
A non-refundable deposit secures your date. From there, you'll get a personalised payment schedule tailored to your wedding, with final payment due 4 weeks before the big day.
What happens if the wedding is postponed?
Your date can transfer to the new one, subject to availability — unless it's postponed more than 12 months out, in which case a new deposit may be required.
What's your cancellation policy?
The deposit is non-refundable. Depending on when you cancel, up to 50% of your original quote may be payable — this generally applies if the date can't be rebooked (for example, cancelling around a month out).
What's included in Day-of Coordination?
A final run sheet sent to every vendor who needs it, vendor confirmations in the lead-up, one dedicated planning meeting, an MC and vendor briefing before the day, full-day timeline management from ceremony through reception, cueing every key moment, an emergency kit on hand, and me as your single point of contact. A venue walkthrough and rehearsal are optional.
Will you speak to my vendors?
Yes. I confirm with your vendors in the lead-up, send the final run sheet to everyone who needs it, and brief your vendors and MC before the day, so you aren't the one fielding vendor calls.
Who do I contact on the day?
Me. I'm your single point of contact for the whole day, so your vendors and guests come to me instead of you.
When does Day-of Coordination start?
Four weeks before your wedding, when we confirm it's the right fit, you pay the deposit to secure your date, and I begin on the run sheet and briefings.
What if my wedding runs longer than the included 8 hours?
Additional time is $125/hour beyond the base.
Do you set up styling and décor?
I oversee setup and styling and give guidance; hands-on setup and styling is available as an add-on.
Can I add a rehearsal?
Yes, optional and available on request.
Is bump-out/pack-down included?
It sits outside the base 8 hours and is billed at the $125/hour overage rate.
What's included in Partial Planning?
Everything in Day-of Coordination, plus three dedicated planning meetings, sourcing and booking your final vendors, budget guidance, styling direction, a full timeline and run sheet, and unlimited email and text support for the final 6 weeks.
When does Partial Planning start?
Six months before your wedding. We start with a free consult to walk through what's booked so far, then a deposit secures your date.
Will you help with my budget and styling?
Yes. Partial Planning includes budget guidance and styling direction. If you want to go deeper, add-ons such as a budget planning session or a styling consult and mood board are available.
I've already booked some vendors — does that still work?
Yes — Partial Planning is built for exactly that. We source and confirm whatever's left, and take over from there.
How many meetings do I get? (Partial Planning)
Three dedicated planning meetings — at the start, the middle, and a few weeks out.
Do I get support close to the wedding?
Yes — unlimited email/text support for the final 6 weeks before your wedding.
What's included in Full Wedding Planning?
Everything in Partial Planning, plus concept and design built from scratch, full vendor sourcing from start to finish, a budget built from the ground up, as many planning meetings as you need, guaranteed vendor meetings, and RSVP and seating plan management.
When does Full Wedding Planning start?
Nine to eighteen months before your wedding. We begin with a free consult to talk through your vision, then a deposit secures your date and planning begins.
Will you help me find a venue and every vendor?
Yes. Full Planning includes full vendor sourcing, start to finish. Add-ons such as venue scouting are available if you'd like visits to shortlisted venues.
Do you handle my guest list and seating plan?
Yes, fully managed as part of Full Planning.
Is vendor contract review included?
It's available as a paid add-on, even at the Full Planning tier.
How many meetings will we have? (Full Planning)
As many client meetings as needed, plus guaranteed vendor meetings.
What add-ons can I choose from?
There are add-ons for the wedding day, planning support, celebrations beyond the wedding, and design extras, and you can pair them with any service. Some are already included in Full Planning, so just ask. You can see every add-on and its price on the add-ons page.
Are add-on prices fixed?
Prices are listed in AUD, and final pricing is confirmed in your personalised quote.
Can I have hands-on setup and styling?
Yes. Hands-on setup and styling is an add-on at $125 an hour, with a 3-hour minimum.
Can you bring an assistant coordinator?
Yes, for 100+ guests, split venues or large bridal parties. An assistant coordinator is an add-on at $350 to $450 for 8 hours.
Can you coordinate a rehearsal dinner or a day-after brunch?
Yes. Rehearsal dinner or welcome drinks coordination is $300 to $450 for up to 3 hours, and recovery brunch coordination is the same.
Can I book Day-of Coordination with less than four weeks to go?
Yes, as a short-notice booking, which is an add-on of $200. Get in touch and I'll tell you if I have your date.
What if I need something that isn't listed?
The add-ons page has an Other request form. Tell me what you need and I'll come back to you.
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