Accessibility statement

Last updated: October 2026

Our commitment

The Kept Aisle aims to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We check new pages as we build them and keep improving the ones we have.

What we do

• Text and buttons are designed to meet AA colour contrast against their backgrounds.
• You can use the whole site with a keyboard, including the menu, the booking button and the FAQ.
• Pages use one main heading and a clear heading order, with labelled regions for screen readers.
• Photos have written descriptions (alt text).
• The site works on phones and tablets, and text resizes with your browser settings.
• Animation is short and quiet, and it switches off if your device is set to reduce motion.
• Where there’s a table, such as our service comparison, it has proper row and column labels and scrolls sideways on small screens.

Known limitations

We’re still working on a few things, and some parts come from other providers:

• The free consult booking window is provided by Google Calendar. We can’t change how it works, so if it’s hard to use, call, text or email us and we’ll book you in directly.
• The live chat window is provided by Chatway, and we haven’t fully tested it with every screen reader.
• Some older blog posts may have images with brief descriptions or headings that could be clearer. We’re fixing these as we go.

Need it another way?

If anything on this website is hard to use, tell us and we’ll help. We can share information by phone, email or text, and we’re happy to talk through our services without you using the site at all.

Email: admin@thekeptaisle.com.au
Phone or text: 0479 123 607

Feedback and complaints

Please tell us about any barrier you find, including the page and what you were trying to do. We’ll reply and work on a fix. If you’re not happy with our response, you can contact the Australian Human Rights Commission.